Easy Claim Process
Personal Account Protection has been designed to be easy to afford and easy to activate. When you need the protection, simply call us and we'll guide you through the claims process quickly, professionally, and respectfully
To report a qualifying event and file a claim -
By Phone 
Call us and speak to a specialist
to start the claims process:
800-598-3554
By Mail 
Send a request for claims forms to:
Personal Account Protection Administrator
Benefit Processing Center
P.O. Box 914
New Castle, Delaware 19720
To report a qualifying event and file a claim -
You can also review a claim in process online:
Register and follow the step by step instructions.
